Responsible Gaming

Play for fun, Responsibly

At 320kbps, we believe betting should be a source of entertainment, not a source of income. We are committed to making sure your experience stays enjoyable every time.

Set Limits Time Control Self-Exclusion Help Center 18+ only

Important warning: Online betting and gaming is strictly for individuals aged 18 and over. It is a form of entertainment and should never be treated as a source of income. Never bet more than you can afford to lose.

18+
Age restrictions are strictly enforced
24/7
Support services available
5
Self-Protection Tools Available
48 hours
Maximum Response Time

Responsible gaming isn't just a set of rules — it's a way of life

Welcome to 320kbps. We know that betting and online gaming are a favourite form of entertainment for many people — the thrill of a cricket match with a little wager on the line, a few minutes of fun at a live casino. When it stays within healthy boundaries, it genuinely is enjoyable. But when control slips away, that enjoyment can quickly become a problem.

That is exactly why our Responsible Gaming policy exists. The mental, financial, and family wellbeing of every 320kbps member is our highest priority. We are not just an entertainment platform — we are a responsible partner.

What is responsible gaming? Simply put, responsible gaming means staying aware of your own limits while betting or gaming — knowing how much time and money you are comfortable spending, knowing when to take a break, and actually sticking to those decisions.

320kbps believes responsible gaming isn't the user's burden alone — as a platform, we share that responsibility equally. That's why we've built tools and features designed to keep you in control at all times.

In Bangladesh, many people try online betting for the first time on a friend's recommendation or simply get caught up in the excitement of cricket season. What starts out harmlessly can gradually turn into a cycle of chasing losses with bigger and bigger bets. Breaking out of that cycle is the hardest part — and 320kbps is built to help you avoid getting caught in it in the first place.

Our team monitors activity around the clock to detect unusual betting patterns and step in with support when needed. You can set your own limits at any time, or our support team is always ready to help.

 Golden Rules for Safe Betting

1
Set a budget beforehand

Decide in advance how much you're willing to spend per week or month. Once you hit that limit, stop for the day.

2
Don't chase your losses

"Just one more and I'll win it back" — that thinking is the most dangerous trap of all. Accept the loss and come back another day.

3
Play on a Schedule

Playing for long stretches without a break impairs your judgment. Step away for a few minutes every hour.

4
Never Bet with Borrowed Money

Borrowing money to bet puts you at serious risk. Only play with money you can afford to lose without it affecting your household.

5
Don't play when you're not feeling well

Gaming when you're stressed or feeling low clouds your judgment. Take a break during those times.

You Are in Control

320kbps gives you full control over your play. Use these tools to keep your own experience safe.

💰

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, you will not be able to deposit beyond that amount. To increase your limit, a 48-hour waiting period applies.

⏱️

Session Time Limit

Decide in advance how long you'll spend on the platform each day. Once your time is up, the system will automatically log you out and send you a reminder.

📉

Loss Limit

Once you hit a set loss amount, betting will automatically stop for the rest of the day. This feature protects you from losing even more in the heat of the moment.

😴

Cooling-Off Period

If you feel like you need a break, temporarily close your account for anywhere between 24 hours and 30 days. No betting or deposits will be possible during this time.

🚫

Self-Exclusion

If you feel you need a longer break, you can permanently close your account for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.

📊

Activity Report

You can view your full betting history, detailed win/loss breakdown, and time spent on the platform at any time. This transparency helps you make informed decisions.

Watch out for these signs

Recognizing problematic gaming behavior is the first step. If you notice any of the signs below in yourself, take action immediately.

💸
Spending over budget

Betting more than your set limit or chasing losses with bigger bets.

🕐
Losing Track of Time

You've lost track of how long you've been betting, or you're spending far more time than you planned.

😰
Restlessness When Not Playing

Going a few days without betting leaves you feeling restless or irritable, and you find it hard to concentrate.

🤥
Hiding from family

You're hiding your betting activity from family or friends, or lying about how much you're spending.

😔
Gaming to Cope with Stress

You're turning to betting to cope with sadness, frustration, or stress, and it feels like your only source of enjoyment.

💳
Betting on borrowed money

You're borrowing money from others or using a credit card to fund your betting.

🏠
Neglecting Daily Responsibilities

You're neglecting work, studies, or family responsibilities because betting is taking up that time.

📈
Continuously Increasing Bet Sizes

You need to bet more than before to get the same thrill — smaller bets just don't do it for you anymore.

If three or more of the signs above apply to you, please do not wait — reach out to our support team. We will help you without judgment and in complete confidence. Email us at: support@320kbps.co

Self-Assessment Questionnaire

Answer the questions below honestly. They will help you gauge whether your betting habits are healthy. If most of your answers are "yes", it is time to take action.

01

In the past month, have you ever spent more than your planned budget on betting?

02

Have you ever bet more the next time to try to win back money you lost?

03

Have you tried to cut back or stop betting but found you couldn't?

04

Have you ever preferred betting over spending time with family or friends?

05

Has betting affected your work, studies, or home life in any way?

06

Have you ever turned to betting or gaming to escape stress or lift your mood?

If more than 2 answers are "Yes", please speak with our support team or consider the self-exclusion option.

How easy it is to set limits

Using the safety tools on 320kbps takes just a few minutes. Log in to your account and activate any of them from Settings at any time.

🎯
Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit.

Instantly active
Time Limit

Set a daily limit on how long you play each day.

Instantly active
📵
Cooling-Off

Take a short break ranging from 1 to 30 days.

Instantly active
🔒
Self-Exclusion

Close your account for 6 months to 5 years.

Active after 48 hours
Keep in mind: Reducing or removing a protection limit requires a 48-hour waiting period. This rule exists to protect you from decisions you might regret in an emotional moment.

Responsible Gaming Q&A

Here are answers to the questions our users ask most.

Yes. Activating Self-Exclusion or a Cooling-Off Period keeps your account balance completely safe. Once the Self-Exclusion period ends, or when you process a withdrawal through our team, you will receive your full balance back. Contact us at support@320kbps.co for more details.

Yes, but not immediately. Any request to increase your deposit limit will only take effect after 48 hours. This waiting period is intentional — it's designed to prevent decisions made in the heat of the moment from going through. However, reducing or cancelling a limit takes effect instantly.

Yes. If you believe someone close to you is showing signs of problematic gaming behaviour, you can reach out to our support team. We will look into the matter with complete confidentiality and take the necessary steps. Email us at support@320kbps.co.

A Cooling-Off Period is a short-term break — anywhere from 24 hours to 30 days. Your account reactivates automatically once it ends. Self-Exclusion, on the other hand, is a long-term solution lasting from 6 months up to 5 years. During this period, your account cannot be reactivated under any circumstances, and any attempt to open a new account will be detected and blocked.

Absolutely not. 320kbps is strictly for users aged 18 and above. Age is verified at registration, and identity documents are required during the KYC process to confirm it. If an underage user is detected, the account is closed immediately and all funds are returned.

No. All communication between you and 320kbps is strictly confidential. Our support team is professionally trained and will never share your information with any third party. Reaching out for help is a sign of courage, not weakness.
🛡️

Play Safe, Play Happy

Your safety is our responsibility at 320kbps. Register today and start enjoying a safer betting experience with our Responsible Gaming tools.

Register Now Log In
বাংলা